Position: Admin Support

Number of hours: 20 hours/week

Schedule: Canada (EST) Time Zone (7AM - 12NN EST)

• Manage and coordinate scheduling of meetings, appointments, and deadlines
• Maintain accurate and organized documentation and digital files
• Support in process documentation, including writing SOPs, workflows, and internal guides
• Edit and format CVs, cover letters, and other preparation materials as requested
• Assist with drafting and proofreading internal or client-facing documents using fluent English writing skills
• Use MS365 tools (Outlook, Word, Excel, OneDrive) for daily administrative tasks
• Utilize Asana to track and update project progress, tasks, and deadlines
• Leverage ChatGPT or similar tools for content drafting, research, or document formatting
• Provide administrative support for ongoing projects or team initiatives
• Collaborate with team members to ensure smooth operations and timely delivery
• Perform other ad hoc administrative and documentation-related tasks as assigned

• Knowledge in cybersecurity is a plus
• Proven experience in administrative support or a similar role
• Fluent in English (reading and writing); must be able to create, edit, and format documents clearly and professionally
• Proficiency with Microsoft 365 (Outlook, Word, Excel) for communication, documentation, and task management
• Experience using Asana or other project management platforms
• Comfortable using AI tools like ChatGPT to support content creation, formatting, or process efficiency
• Highly organized, detail-oriented, and able to manage time effectively
• Ability to work independently and meet deadlines with minimal supervision
• Experience in process documentation, including writing SOPs and internal manuals
• Skilled in preparing and editing professional documents, such as resumes and reports