Logistics Operation Manager

Inteluck

₦2-2.3M[شهريًا]
في الموقع - ماكاتي5-10 سنوات خبرةبكالوريوسدوام كامل
مشاركة

وصف الوظيفة

المزايا

  • تقدير ومكافآت الموظفين

    مكافأة الأداء, برنامج تقدير الموظف, حوافز

  • فوائد مفروضة من الحكومة

    دفع راتب الشهر الثالث عشر, إجازات مدفوعة, فيل هيلث, SSS/GSIS

  • تأمين الصحة والعافية

    HMO

الوصف

  • . Lead and supervise a team of logistics professionals, providing guidance, coaching, and support
  • Assign tasks and responsibilities, monitor performance and evaluations.
  • Foster a collaborative and high-performance team culture
  • Ensure exceptional customer service by overseeing the team’s interactions with clients
  • Resolve complex customer issues, escalations, and complaints, ensuring timely and satisfactory resolutions.
  • Maintain strong client relationships and serve as a point of contact for key accounts
  • Coordinate and prioritize team activities to meet customer requirements and service level agreements
  • Allocate resources effectively, balance workloads, and ensure efficient workflow management.
  • Collaborate with cross-functional teams to streamline processes and enhance service quality.
  • Monitor and assess the team’s performance in delivering logistics services, including order processing, transportation coordination, and shipment tracking
  • Identify opportunities to expand logistics service offerings and enter new clients or industries.
  • Prepare and present regular reports on service performance, including KPIs, operational metrics, and customer feedback. Analyze data to identify trends, patterns, and areas for improvement. 

المتطلبات

  • Bachelor’s degree and Above
  • 5-10 Years or above experience in logistics operations, customer service, or team leadership roles,
  • Preferably in a service-oriented or worked in third-party logistics (3PL) environment
  • Strong knowledge of logistics and supply chain principles, processes, and best practices
  • Excellent leadership and team management skills, with the ability to motivate and develop team members
  • Exceptional customer service and interpersonal skills, with the ability to build and maintain client relationships
  • Ability to work effectively under pressure, prioritize tasks, and meet deadlines
  • Good attitudes and patient for client and suppliers
management skillstime management skillscommunication skillswarehousing skillsإدارة الموظفينمرونةorganizational skillsgood attitude
Preview

Rebecca Solabo

HR Senior AssociateInteluck

نشط خلال ثلاثة أيام

موقع العمل

9th Floor, 107 Aguirre Building. 107, Building Aguirre, Legazpi Village, Makati, Philippines

نشر بتاريخ 20 February 2025

الإبلاغ عن هذه الوظيفة

تذكير أمان Bossjob

إذا كانت الوظيفة تتطلب العمل خارج البلاد، يرجى أن تكون متيقظًا وأن تحذر من الاحتيال.

إذا واجهت صاحب عمل قام بالإجراءات التالية أثناء بحثك عن وظيفة، يرجى الإبلاغ عنه فورًا

  • يحجب هويتك،
  • يتطلب منك تقديم ضمان أو يجمع ممتلكات،
  • يجبرك على الاستثمار أو جمع الأموال،
  • يجمع فوائد غير قانونية،
  • أو حالات غير قانونية أخرى.