Call Center Representative
MD-TORCH Solutions
Job Description
Benefits
Government Mandated Benefits
Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Professional Development
Employee Assistance Program, Job Training
- Handle incoming calls and customer inquiries professionally.
- Provide accurate information and resolve customer issues effectively.
- Maintain customer records and document interactions in the database.
- Collaborate with team members to improve service delivery.
- Adhere to established service levels and quality standards.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0-2 years (Fresh Graduate)
- Skills and Competencies: Strong English language skills
- Skills and Competencies: Excellent customer service abilities
- Skills and Competencies: Effective problem-solving aptitude
- Qualities and Traits: Team player with strong interpersonal skills
- Skills and Competencies: Organizational skills with a strong work ethic
Mac Arce
HR OfficerMD-TORCH Solutions
Reply 0 Times Today
Working Location
Manila. Manila, Metro Manila, Philippines
Posted on 29 October 2025
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<50 Employees
Human Resources & Recruitment
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