• Handle incoming calls and assist customers with inquiries.
• Provide accurate information regarding products and services.
• Resolve customer issues and complaints effectively.
• Document call interactions and maintain customer records.
• Collaborate with team members to enhance service delivery.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Experience Level: 0–2 years
• Proficient in English language
• Strong customer service skills
• Effective problem-solving abilities
• Experience in a call center environment preferred
• Qualities and Traits: Excellent interpersonal and people skills