• Provide exceptional customer service to clients via phone, email, and chat.
• Effectively resolve customer inquiries and complaints with a positive attitude.
• Maintain comprehensive knowledge of product features and services to assist customers efficiently.
• Document customer interactions accurately in the company's CRM system.
• Collaborate with team members to improve service quality and streamline processes.

Requirements

• Educational Qualifications: High School diploma or equivalent
• Skills and Competencies: Strong communication skills, ability to multitask, and attention to detail
• Responsibilities and Duties: Assist in training new team members as needed
• Qualities and Traits: Positive attitude and strong customer focus