Customer Service Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay
Insurance Health & Wellness
HMO
Professional Development
Job Training, Professional Development
Time Off & Leave
Sick Leave, Vacation Leave, Volunteer Time Off
Work-Life Balance
Flexible Hours
- Respond to customer inquiries via phone, email, and chat.
- Assist customers with product information and troubleshooting.
- Maintain accurate records of customer interactions.
- Resolve issues promptly while ensuring customer satisfaction.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
- Educational Qualifications: High school graduate or Bachelor's Degree in any field is required.
- Experience Level: No prior experience required; training will be provided.
- Skills and Competencies: Strong communication, problem-solving, and interpersonal skills.
- Responsibilities and Duties: Handle customer inquiries, process orders, and resolve complaints.
- Working Conditions: Office environment, potential for remote work with flexible hours.
- Qualities and Traits: Patience, empathy, and a customer-focused attitude are essential.
Christine Joy Rivera
Recruitment SpecialistSynlink Recruitment Outsourcing Co. Inc.
Working Location
SM Store - Davao. 2HXP+VVV, Quimpo Boulevard, Ecoland Drive, Talomo, Davao City, 8000 Davao del Sur, Philippines
Posted on 24 July 2025
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