Customer Service Representative

Lexie Staffing co.

₦615.9-739K[Monthly]
Hybrid - Taguig<1 Yr ExpBachelorFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Serve as the first point of contact for customer inquiries.
  • Provide accurate information regarding products and services.
  • Resolve customer complaints efficiently and professionally.
  • Maintain detailed records of customer interactions.
  • Collaborate with team members to enhance the customer experience.
  • Stay updated on product knowledge and policies.
  • Educational Qualifications: Bachelor's degree in a relevant field.
  • Experience Level: Less than 1 year of experience in customer service.
  • Skills and Competencies: Proficient in problem-solving, excellent customer service skills, strong work ethic, fluent in English.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and provide product information.
  • Working Conditions: Office environment, may involve shift work.
  • Qualities and Traits: Strong interpersonal skills, empathetic, adaptable, and reliable.
Customer ServiceProblem SolvingStrong Work EthicEnglish Language
Preview

Mica A

Sourcing LeadLexie Staffing co.

Working Location

1634, Cognizant Philippines - 18/20 Building. 3rd to 5th Floors 18 Upper McKinley Bldg Upper McKinley Road, McKinley Hill Exit, Taguig, 1634 Metro Manila, Philippines

Posted on 22 January 2025

Lexie Staffing co.

Pre-Series A

101-500 Employees

BPO & Call Center

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Lexie Staffing & Business Consulting Company

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