First Power Solar Inc. Online Customer Service Representative

First Power Solar Inc.

₱40-60K[Monthly]

Remote<1 Yr ExpEdu not requiredFull-time

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Respond to customer inquiries chat or messaging platforms in both Thai and English.
Handle complaints, provide appropriate solutions, and follow up to ensure resolution.
Maintain a positive, empathetic, and professional attitude toward customers at all times.
Understand company products/services to effectively answer questions and resolve concerns.
Document customer interactions, transactions, comments, and complaints accurately.
Collaborate with other departments to ensure customer issues are resolved quickly and accurately.
Translate documents or communications from English to Korean (and vice versa), if needed.

Fluent in both Thai and English
Previous customer service or call center experience is a plus.
Strong communication and interpersonal skills.
Ability to stay calm under pressure and handle difficult situations professionally.
Proficient in using computers, CRM systems, and other communication tools.
Willing to work flexible hours, including weekends or night shifts if required.

Fluent in speaking ThaiEnglish Language