Key Responsibilities

• Serve as the primary point of contact for tenants, clients, and residents
• Handle inquiries, complaints, and service requests in a timely and professional manner
• Oversee daily estate operations, ensuring cleanliness, security, and functionality
• Coordinate maintenance, repairs, and facility services
• Conduct routine inspections of properties and common areas
• Manage tenant onboarding, documentation, and move-in/move-out processes
• Ensure compliance with estate rules, policies, and safety standards
• Liaise with service providers (security, cleaners, technicians, etc.)
• Maintain accurate records of tenants, complaints, and maintenance activities
• Support rent collection follow-ups and general administrative tasks