CSR (Hotel Reservations)
Crescendo Staffing and Business Consulting Inc.
Job Description
Benefits
Employee Recognition and Rewards
Equity Incentive Plan, Commission, Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays
Professional Development
Job Training
Time Off & Leave
Sick Leave, Vacation Leave
- Provide exceptional customer service via phone, email, and chat.
- Resolve customer inquiries and issues promptly and professionally.
- Maintain accurate records of customer interactions.
- Collaborate with team members to enhance service quality.
- Stay updated on product knowledge and company policies.
- Assist in training new customer service staff as needed.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; fresh graduates are encouraged to apply.
- Skills and Competencies: Proficiency in English, strong customer service skills, and effective communication abilities.
- Responsibilities and Duties: Assist customers via phone, resolve inquiries, and maintain records of interactions.
- Working Conditions: Office environment, typically in a call center setting with standard hours.
- Qualities and Traits: Patient, empathetic, detail-oriented, and able to handle stress effectively.
Maylene Diwa
HR ManagerCrescendo Staffing and Business Consulting Inc.
Active within three days
Working Location
Shaw Blvd. Shaw Blvd, Metro Manila, Philippines
Posted on 10 September 2025
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