• Respond to customer inquiries via phone, email, and chat in a courteous and timely manner.
• Assist customers with product information, order processing, and troubleshooting issues.
• Maintain detailed records of customer interactions and transactions.
• Collaborate with team members to enhance the customer experience and resolve complex issues.
• Utilize customer feedback to improve products and services.

Requirements

• Educational Qualifications: High school diploma or equivalent preferred.
• Experience Level: Entry-level (0-2 years of experience).
• Skills and Competencies: Strong communication skills and customer-oriented attitude.
• Qualities and Traits: Positive attitude, empathy, and problem-solving abilities.
• Responsibilities and Duties: Ability to handle multiple customer inquiries and work in a fast-paced environment.