Customer Support Representative - Loyalty/Retention (29,000 Package)

Quantrics

₦765.6-822.4K[Mensual]
En el sitio - Taytay1-3 años de experienciaEdu no requeridoTiempo completo
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Descripción del trabajo

Descripción

What you’ll be doing: 

Stay on top of the products, services and current offers and promotions. 

Sell, cross sell, and upsell the best communication products and services in the market. 

Provide outstanding customer service and support by resolving telephone inquiries from customers. 

Enhance customer relationships and contribute to building customer loyalty. 

Navigating computer systems to track calls, gather information and effectively resolve customer issues or queries. 

  

What we’re looking for: 

Ability to work up to 40 hours a week according to the following schedule:    

  • Hours of Operation: 

Weekdays and weekends 

12AM-9AM (MNL) 

  • Willing to work in Taytay 
  • At least Senior HS or HS Grad (old curriculum) 
  • Advance computer knowledge 
  • Must have NBI Clearance prior to Job Offer 
  • Has excellent interpersonal skills 
  • Has at least 6 mos. sales experience (preferred) 
  • Has an ability to overcome sales objections and revert it positively 

  

A Glimpse of what awaits you: 

  • Salary package Php 29000 + Performance Incentives + Quarterly Salary Increase* 
  • Hybrid or Work from Home* (after probationary period and performance based)
  • HMO with 1 FREE Dependents 
  • 10 Vacation Leaves and 10 Sick Leaves (unused SL convertible to cash) 
  • Life and Accident Insurance 
  • Optical, Medicine, and Mental Health Reimbursement 
  • 6 Months Paid Maternity with Cash Assistance 
  • And MORE! 

 

*Terms and conditions apply. 



 

You may also walk in to apply!   

Our recruitment is open Mondays-Fridays from 10AM-5PM. 

   

Sites located at:  

Taytay, Rizal - SM BPO (landmark: SM Taytay)  

Take your journey to the next level!  

Tip: Don't forget your Valid ID and Resume, 

TARA NA SA Q! 

Requisito

Please refer to job description.

Idioma Inglés
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Boss

HR ManagerQuantrics

Ubicación laboral

SM City Taytay IT Park, Manila East Road, Barangay Dolores, Taytay, Rizal 1920, Philippines

Publicado el 02 April 2025

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