Senior Account Manager

ASSIST Creativelab

Negotiable
Remoto1-3 años de experienciaDiplomaTiempo completo
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Abrir paísFilipinas

Requisitos de idiomaInglés

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Descripción del trabajo

Descripción

ASSIST Development Solutions (ADS), a strategic creative and communication services unit of ASSIST, is looking for an experienced Senior Account Manager to lead new business development and account management within ASEAN, with a primary focus on the development sector.


The ideal candidate will have a strong background in handling creative services within an agency or similar environment, with at least 4 years of experience in account management, business development and communication.


This role requires a dynamic professional with a deep understanding of stakeholder engagement, creative service execution and familiarity with the development sector to drive impact-driven campaigns and communication initiatives.

Responsibilities:

A. Business Development & Growth:

  • Identify and pursue new business opportunities with development agencies, NGOs, private sector partners, and government institutions.
  • Identify outreach channels and products for new customer outreach
  • Develop and implement sales strategies to expand ADS' reach in the ASEAN region.
  • Build strategic partnerships and alliances to enhance service offerings.
  • Lead proposal development, pitch development and customer presentations.


B. Account & Client Relationship Management:

  • Serve as the primary point of contact for clients, ensuring excellent relationship management and service delivery.
  • Actively participate in the project, from conceptualization to execution, ensuring alignment with objectives and impact goals.
  • Conduct regular client check-ins and performance reviews to assess satisfaction and identify areas for improvement.
  • Nurture relationships with existing clients/partners and seek long-term partnership


C. Strategic Communication & Creative Services Focal:

  • Work closely with potential clients to understand their creative and communication needs
  • Participate in brainstorming and presentations with the client and cascade the creative and strategic ideas more effectively.
  • Ensure alignment of creative outputs with development sector priorities, including sustainability, gender equality, public health, and governance.
  • Stay ahead of trends in digital marketing, knowledge management and design to enhance ADS' service offerings.


D. Project & Financial Management:

  • Oversee project budgets, ensuring financial efficiency and profitability.
  • Track and report on business development metrics, revenue growth, and client satisfaction.
  • Ensure compliance with contractual obligations and organizational policies.



Qualifications

  • 4+ years of experience in account management, business development in a creative agency.
  • Familiarity of the development sector and sustainability communication
  • Experience working with organizations like ADB, UN, World Bank, GIZ, or similar agencies is a PLUS
  • Proven ability to manage large-scale clients / stakeholders.
  • Excellent communication, negotiation, and relationship-building skills.
  • Strong project management skills with the ability to multitask and meet deadlines.
  • Ability to work independently in a multicultural environment and geographically dispersed teams.


Key Performance Indicators (KPIs):

  • Revenue growth and successful business development initiatives.
  • Client satisfaction and retention rates.
  • Expansion of ADS' brand presence in ASEAN.


Why Join Us?

  • Be part of a purpose-driven organization that drives social impact across Asia.
  • Work with a diverse and talented team of creative professionals and development experts.
  • Engage with high-profile development partners and leading organizations.
  • Enjoy opportunities for regional travel and professional growth.

Requisito

Please refer to job description.

Gestión de relaciones con el clienteTeam LeadershipHabilidades de comunicaciónResolución de problemasResolución de conflictosHabilidades de NegociaciónAnálisis de datosGestión del tiempoGestión de Rendimiento
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HR ManagerASSIST Creativelab

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Publicado el 15 April 2025

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