As a Business Analyst, your role will be to bridge the gap between business needs and

technology solutions within an organization. You will collaborate with stakeholders from

different departments, including business users, project managers, developers, and

quality assurance teams, to gather, analyze, and document requirements. Your expertise

will be crucial in identifying and recommending business process improvements and

facilitating the successful delivery of software development projects. You will also be

responsible for ensuring that the implemented solutions align with business objectives

and meet the needs of end-users.

Key Responsibilities

1. Requirements Gathering and Analysis:

➢ Conduct interviews, workshops, and surveys to elicit and understand business

needs.

➢ Collaborate with stakeholders to define and document functional and non-

functional requirements.

➢ Analyze and evaluate existing business processes, systems, and workflows.

➢ Identify gaps, risks, and opportunities for process improvements.

➢ Prioritize and manage requirements, ensuring clarity, completeness, and

feasibility.

2. Solution Design and Documentation:

➢ Create detailed and comprehensive business requirement documents (BRDs) and

functional requirement documents (FRDs).

➢ Develop use cases, process flow diagrams, and wireframes to illustrate

requirements and system behavior.

➢ Collaborate with development teams to design and review technical

specifications.

➢ Ensure that requirements are clearly communicated and understood by all

stakeholders.

➢ Validate and verify requirements through reviews, walkthroughs, and sign-offs.

3. Stakeholder Management:

➢ Build strong relationships and facilitate effective communication with business

stakeholders.

➢ Collaborate with cross-functional teams to ensure alignment and shared

understanding.

➢ Manage and resolve conflicts, ensuring consensus and agreement on

requirements.

➢ Serve as a trusted advisor to business stakeholders, providing insights and

recommendations.

➢ Act as a liaison between business users and technical teams, translating business

needs into technical requirements.

4. Project Management Support:

➢ Support project managers in defining project scope, objectives, and deliverables.

➢ Assist in project planning, estimation, and resource allocation.

➢ Monitor project progress, identify risks, and propose mitigation strategies.

➢ Participate in user acceptance testing (UAT) and ensure that solutions meet

business requirements.

➢ Support change management activities, including training and user adoption.

5. JIRA Proficiency and Software Development Projects:

➢ Utilize JIRA or similar project management tools to track and manage

requirements, tasks, and project artifacts.

➢ Collaborate with development teams to define and manage project backlogs and

sprints.

➢ Participate in agile ceremonies such as sprint planning, daily stand-ups, and

retrospectives.

➢ Work closely with software developers to ensure that requirements are

effectively translated into technical solutions.

➢ Familiarity with software development lifecycle (SDLC) and experience working

on software development projects.

6. Continuous Improvement:

➢ Stay up-to-date with industry trends, best practices, and emerging technologies

in business analysis.

➢ Proactively identify opportunities to streamline processes and enhance efficiency.

➢ Participate in process improvement initiatives and contribute to organizational

knowledge sharing.

7. Test Design and Execution:

➢ Design, develop, and execute test cases, scripts, and scenarios.

➢ Perform functional, integration, regression, and performance testing.

➢ Automate test cases using appropriate tools and frameworks.

➢ Conduct exploratory testing to uncover hidden defects.

8. Defect Management and Reporting:

➢ Identify, document, and track defects using bug tracking systems.

➢ Conduct root cause analysis and work with development teams to resolve issues.

➢ Provide clear and detailed reports on test execution progress and results.

➢ Communicate effectively with stakeholders regarding quality issues and

resolutions.

Qualifications

➢ Bachelor's degree in Business Administration, Computer Science, or a related field (or

equivalent experience).

➢ Proven experience as a Business Analyst or in a similar role.

➢ Strong knowledge of business analysis methodologies, tools, and techniques.

➢ Experience in gathering and documenting requirements using industry-standard

techniques.

➢ Proficiency in using tools such as Microsoft Visio, JIRA, or similar for process modeling

and requirements management.

➢ Familiarity with Agile/Scrum and waterfall project management methodologies.

➢ Excellent analytical and problem-solving skills, with keen attention to detail.

➢ Strong communication and interpersonal skills, with the ability to collaborate effectively

with stakeholders at all levels.

➢ Ability to facilitate meetings, workshops, and interviews to gather information and drive

consensus.

➢ Strong organizational and time management skills, with the ability to prioritize and

manage multiple tasks simultaneously.

Please refer to job description.