Call Center Representative

KMDC Employment Services

₱20-40K[Monthly]
Remote1-3 Yrs ExpDiplomaFull-time
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Remote Details

Open Country：Philippines

Language Requirements：English

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

English LanguageCustomer Servicecomputer literate

Description

  • Answer incoming calls and assist customers with inquiries and issues.
  • Provide accurate product and service information to clients.
  • Document interactions in the call management system.
  • Resolve customer complaints efficiently and effectively.
  • Maintain a high level of professionalism and empathy.
  • Collaborate with team members to enhance customer experience.


Requirements

  • Educational Qualifications: at least 2 yr. college graduate/2yr. associate graduate.
  • Experience Level: At least 1year international Call Center Experience/ 1 yr. Any face to face customer service related experience.
  • Skills and Competencies: Excellent communication, and computer literate.
  • Responsibilities and Duties: Handle inbound calls, assist customers, and resolve inquiries efficiently.
  • Working Conditions: Nightshift, long time Temporary Work from home, applicants living within Central Luzon/2hr. ride from Clark Pampanga only.
  • Qualities and Traits: Patient, adaptable, and possess strong interpersonal skills.
Preview

Kristen Marie Dela Cruz

RecruiterKMDC Employment Services

High response rate

Benefits

  • Employee Recognition and Rewards

    Performance Bonus

  • Insurance Health & Wellness

    Health Insurance, Family/Dependent Health, Life Insurance

  • Professional Development

    Career Development

  • Time Off & Leave

    Paid Holidays

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Posted on 14 January 2025

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