• Act as the primary point of contact for clients, ensuring high levels of customer satisfaction.
• Assist in managing client accounts, including entering and updating information in the system.
• Demonstrate effective sales techniques, including sales pitching and closure strategies.
• Utilize technical skills to troubleshoot and solve client inquiries efficiently.
• Collaborate with team members to enhance service delivery and client engagement.

Requirements

• Educational Qualifications: High School diploma or equivalent preferred
• Experience Level: 0–2 years of customer service experience
• Skills and Competencies: Proficient in English and customer service
• Skills and Competencies: Experience with call center operations
• Skills and Competencies: Familiarity with Salesforce technology
• Qualities and Traits: Strong communication and interpersonal skills
• Qualities and Traits: Ability to work in a fast-paced environment