• Provide excellent customer support through various communication channels including phone, email, and chat.
• Assist customers with inquiries, concerns, and product-related questions in a professional manner.
• Resolve customer complaints effectively, ensuring customer satisfaction and loyalty.
• Document all customer interactions and maintain accurate and updated records.
• Collaborate with team members and contribute to a positive team environment.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: No prior experience required; fresh graduates encouraged to apply
• Skills and Competencies: Proficient in English language, strong customer service skills, and familiarity with call center operations
• Qualities and Traits: Positive attitude, adaptability, and strong communication skills
• Responsibilities and Duties: Ability to work in a fast-paced environment, multitask, and meet targets