• Answer customer inquiries via phone, email, or chat in a professional manner.
• Provide accurate information regarding products and services.
• Assist customers with order placements, troubleshooting, and resolving complaints.
• Document customer interactions and maintain detailed records in the system.
• Collaborate with team members to enhance customer satisfaction and improve service delivery.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: 0–2 years (fresh graduates are encouraged to apply).
• Skills and Competencies: Excellent customer service skills and a strong work ethic.
• Skills and Competencies: Basic technical skills for using computer systems and software.
• Qualities and Traits: Strong communication skills and the ability to work in a fast-paced environment.
• Responsibilities and Duties: Commitment to providing back office support when needed.