Customer Service Representative

Metacom Careers

₦993.8K-1.4M[Bulanan]
Di tempat - Taguig1-3 Tahun KedaluwarsaS1Penuh waktu
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Deskripsi Pekerjaan

Keterangan

  • Provide exceptional customer service via phone, email, and chat.
  • Resolve customer inquiries and issues promptly.
  • Maintain a high level of product knowledge.
  • Document customer interactions accurately.
  • Collaborate with team members to enhance service quality.
  • Participate in training and development sessions.
  • Ensure customer satisfaction and retention.

Persyaratan

  • Educational Qualifications: Bachelor’s degree in Business Administration, Communications, or related field.
  • Experience Level: 1-3 years of experience in customer service or related roles.
  • Skills and Competencies: Strong communication, problem-solving, and interpersonal skills; proficiency in CRM software.
  • Responsibilities and Duties: Address customer inquiries, resolve issues, maintain records, and ensure customer satisfaction.
  • Working Conditions: Fast-paced office environment; may require evening and weekend availability.
  • Qualities and Traits: Empathetic, patient, adaptable, and detail-oriented individual.
Layanan Pelanggan
Preview

Brian Lamban CSSWB

HR ManagerMetacom Careers

Tingkat respons yang tinggi

Lokasi Kerja

McKinley Hill Cyberpark. G2MX+X6V, Taguig, 1638 Metro Manila, Philippines

Diposting di 04 June 2025

Pekerjaan Serupa

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Metacom Careers

Tidak dibiayai

101-500 Karyawan

BPO & Pusat Panggilan

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