The Business Partner is a trusted partner for our Business Units globally and a strategic ally to our Digital Product teams. More than just a bridge between Product teams and Business Units, they leverage their deep understanding of client contexts and needs to inform strategic decisions within Digital, ensuring client satisfaction remains at the forefront of our ambitions. They drive product adoption and ensure our customers get maximum value from our products.

Responsibilities

• Actively engaging Business Units globally: promoting and driving adoption of our digital products worldwide by engaging with Business Units and ensuring their understanding of the value proposition of our products.
• Understanding Business Unit local contexts and being able to anticipate and identify blockers to product adoption early, articulate those challenges and risks to the Product teams and collaborate with Product teams to develop effective workarounds.
• Scale and rollout products: lead the scaling of our products and support with their global rollout, ensuring consistency and quality across all Business Units .
• Drive product success: create customer-centric demos and deliver engaging training to Business Unit teams, ensuring they get maximum value from our product and benefit from excellent outcomes.
• Gather and analyze data and create reports on usage, issues, and improvement opportunities
• Project Management: plan and track global product rollout, monitoring risks and reporting on progress.

• Must possess at least a Bachelor's /College degree, any field.
• Must have at least 1 year of working experience in account & project management
• Must have experience working performance measurement frameworks.
• Experience creating and delivering engaging, customer-centric product demos: presenting products in terms of value proposition, what outcomes can be driven from features, and using the right language to elicit interest
• Preferably with experience in the IT/Technology sector
• Preferably with experience managing digital projects.