Job Summary

We are seeking experienced reservation agents to support our growing rental car business.

Job Description

About Us:

Outsourced. ph is a leading ISO-certified Philippines offshore outsourcing company that provides dedicated remote staff to some of the world's leading international companies. Outsourced is recognized as one of the Best Places to Work and has achieved Great Place to Work Certification. We are committed to providing a positive and supportive work environment where all staff can thrive. As an Outsourced staff member, you will enjoy a fun and friendly working environment, competitive salaries, opportunities for growth and development, work-life balance, and the chance to share your passion with a team of over 1,000 talented professionals

Key Responsibilities

• Handle incoming customer calls and inquiries
• Create and manage rental car bookings
• Process customer quotes
• Amend existing bookings and verify pricing
• Provide comprehensive customer support
• Manage email communications
• Liaise with branch locations
• Maintain accurate customer records
  
  

Required Qualifications

- Minimum 1-3 years experience in reservation or customer service roles -

Proven experience in travel, hospitality, or car rental industry

• Excellent verbal and written communication skills
• Proficient in using computer systems and reservation software
• Strong problem-solving and decision-making abilities
• Ability to work flexible hours/rotating schedule
  
  

Desired Skills

• Ability to work independently
• Customer-first approach
• Attention to detail
• Quick learning and adaptability
• Confident in handling complex customer interactions
  
  

By clicking on the "I'm Interested" button I hereby allow Outsourced Quality Assured Services, Inc. ("Outsourced") to store and collect my personal information for the purposes of employment application. As such, I agree and authorize Outsourced to collect, store, or continue to use my personal information for the above-stated purpose, and to retain my personal information for a period of 1 year, and for these purposes only.