What you'll be doing

• Delivering a world-class customer experience by assisting shoppers and building strong relationships
• Demonstrating and explaining product features and benefits to customers
• Achieving personal and team sales targets through suggestive selling and effective customer engagement
• Maintaining store presentation and visual merchandising standards
• Handling cash and card transactions accurately and processing returns as needed
• Providing feedback to management on customer preferences and market trends

What we're looking for

• At least 2 years' experience in a customer-facing retail or sales role, ideally within the luxury goods sector
• Passion for providing outstanding customer service and a naturally friendly, helpful demeanour
• Strong communication and interpersonal skills with the ability to engage customers and build rapport
• Excellent product knowledge and a keen eye for visual merchandising and store presentation
• Enthusiasm for achieving sales targets and a proactive, target-driven mindset
• Flexibility to work shifts, including evenings and weekends, as required