• Ensures the success of the execution of the IT Engineering Project, specifically the Business Analysis portion.

• Ensures adequate staffing to complete the required analysis work.

• Manages the onboarding/off-boarding activities for Business Analyst resource who joins or leave the team.

• Ensures the business analysis best practices are established and followed in the project.

• Leads the business analysts in requirements elicitations, producing necessary documentations and sign-off, transitioning the requirements to the Development team.

• Establishes any documentation templates such as Functional Requirements Specification, Integration Document, Data Mapping Document, Master Process Flow, etc. that are going to be used for the project.

• Ensures the team’s documentation is accurate and complete and meets the agreed upon standards and deadlines are met.

• Coaches the team in terms of interaction with stakeholders, facilitation skills, and participation in meetings.

• Identifies critical control points and preventive measures.

• Prepares metrics by collecting, analyzing, and summarizing information and trends including failed processes, system issues, recalls/rework, corrective actions, and audits.

• Bachelor's Degree in a relevant field of work or an equivalent combination of education and work-related experience

• A minimum of 3 years demonstrated experience in a technical business analyst role with a relevant tertiary qualification.

• Strong organizational and time management skills with the ability to prioritise tasks to meet deadlines and accurately estimate development effort from specifications.

• An ability to positively adapt to change and make sure this change is reflected in the design and delivery of workable solutions.

• General understanding in the areas of application programming, system and database design would be an advantage.

• Excellent interpersonal and influencing skills and demonstrated track record of superior customer service.

• Excellent oral and written communication skills.

• The ability to employ critical thinking, reasoning, and analytical skill when problem solving in an IT development environment, interpreting complex scenarios, and providing clear and simple recommendations.

• The ability to manage priorities across a portfolio of multiple projects and BAU activities.

• Knowledge of Financial Services industry and/or Banking Operations.

• Proven ability to engage with stakeholders across business and technology domains.

• With knowledge and experience of all application layers – API, Backend, and UI

• With knowledge and experience of SOAP and REST APIs and the ability to understand XML + Schemas and JSON

• With knowledge and experience of SQL, SQL server, Technical Design – current and future state, advance processing modelling – UML, Data Analysis, Testing & Debugging

• Previous Dev experience preferred but not required