Customer Service Agent | Wireless & Broadband Services | Davao

Sutherland Philippines

₦425.9-709.9K[Bulanan]
Di tempat - Davao del Sur<1 Tahun KedaluwarsaSMA/SMAPenuh waktu
Bagikan

Deskripsi Pekerjaan

Keuntungan

  • Manfaat yang Diamanatkan Pemerintah

    Gaji Bulan ke-13

  • Asuransi Kesehatan & Kesejahteraan

    Perawatan Kesehatan di Tempat, Asuransi Jiwa, Organisasi perawatan kesehatan

  • Pengembangan profesional

    Program Bantuan Karyawan, Pengembangan profesional

  • Waktu Istirahat & Cuti

    Cuti Hamil & Cuti Hamil & Melahirkan, Cuti sakit, Cuti Liburan

Baca lebih lanjut

Keterangan

  • Handle customer requests professionally and sympathetically
  • Exceed client and company performance expectations
  • Maintain customer account information and records
  • Participate actively on a team working together to solve customer issues
  • Interact with client departments when escalations are required
  • Ability to handle stress, show empathy and not take difficult customers personally
  • Ability to work in a team environment accepting responsibility for decisions and how results may impact team

Persyaratan

  • High School Diploma or equivalent is required
  • With Customer Service background
  • Strong written and verbal communication skills
  • Proficient in Microsoft Office, internet, basic PC and keyboarding skills with the ability to type 30 wpm and to use multi-task applications as required
  • Must be self-motivated, detail oriented, organized and flexible with the ability to learn client driven material
  • Strong multi-tasking ability
Penyelesaian masalahBahasa InggrisKeterampilan teknisKemampuan interpesonal
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Irene Nuguid

LeadSutherland Philippines

Balas Hari Ini 0 Kali

Lokasi Kerja

Luisa Square, IT Building, Sutherland Global Services. Luisa Square, IT Building Villamor St, Corner Emilio Jacinto Ext, Davao City, 8000 Davao del Sur, Philippines

Diposting di 22 March 2025

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