We are actively recruiting an experienced IT Service Desk Representative to provide crucial technical support to our end users. This position necessitates proficiency in both Urdu and English, alongside a solid foundation in IT support principles. You will be responsible for resolving technical issues and ensuring a smooth user experience.

To be successful in this role, candidates must possess:

• A minimum of a Senior High School diploma or equivalent.
• At least six (6) months of experience in a Technical Support or IT Service Desk environment.
• Fluency in both Urdu and English (verbal and written).
• Demonstrated ability in technical troubleshooting and problem-solving.
• Excellent communication and customer service skills.

Compensation and Benefits:

We offer a comprehensive package, including:

• A competitive salary + allowance + performance-driven incentives.
• Language Premium
• Immediate HMO coverage from your first day.
• 20% Night differential and other applicable allowances.
• A vibrant, multicultural, and onsite work environment.