• Provides guidance to engineering and operations teams on enabling and managing end to end availability and performance of mission critical services.
• Executes ad hoc tasks as required from other Infrastructure Team members
• Monitors scheduled jobs and product to ensure deployed automation is running as designed.
• Executes tasks aligned to projects in the operations space
• Ensures change management policies and processes are closely followed
• Participates in incident response, problem response, and root cause/postmortem analysis.
• Works on building configuration automation to eliminate waste and manual/repetitive tasks, prevent problem recurrence, and to respond to various service alerts and condition metrics.
• Work on security and vulnerability detection, remediation, and identification of opportunities for automation or improvement.
• Regularly reviews environments for resource capacity
• Regularly reviews servers for desired configuration
• Creates or updates state documentation, operating procedures and work instructions as needed to stay current with changes in environment.
• Promotes a continuous improvement, innovation, and collaboration culture across
• Builds and strengthens relationships and partnerships with corporate infrastructure leads and
• Incumbents may be asked to perform other duties as required.
  
  

• Working knowledge of technology solutions, including concepts, practices, and methods of infrastructure operations and engineering in Azure, and IT tools (Solarwinds monitoring and logging, Opsgenie alerting, Service Now, etc.).
• Strategic problem solving, analytical and decision-making ability, with a sense of
• Windows Server system administration experiences
• Linux system administration exposure
• Demonstrated experience in a production
• Desire to measure and continuously improve in all areas with a metrics & reporting mindset.
• Experience with relevant technologies including configuration tooling (Ansible), and scripting (Powershell, Python, etc)
• Experience with Windows 2016, 2019 & 2022 Server, Office 365 and cloud solutions (Azure/AWS)
• Experience with Active Directory architecture including integration with Entra
• Experience with Azure cloud platforms.
• Experience with virtualization and hyperconverged platforms including VMware and Nutanix
• Ability to demonstrate strategic problem solving combined with efficient implementation
• Excellent oral and written communication skills can communicate technical concepts to a technical and non-technical audience.
• Exceptional Customer and End User Experience focus
• Demonstrated ability to establish relationships and build rapport to influence colleagues at all levels, uncover business issues, and identify needs.
• Experience with support of infrastructure for multi environment (DEV,STG,PRD) application environments.
• Experience working in a hybrid on- and off-shore mode
• Experience on working Monitoring Tools (Solarwinds)
• Instrument applications and infrastructure to provide comprehensive monitoring and alerting.
• Create and manage dashboards, alerts, and reports to support operational needs.
• Has experience working on compliance/audit reports including experience in audit response process
  
  

• Bachelor’s degree in computer science, Computer Engineering, Information Systems,or related field or equivalent additional work experience.
• 3 years equivalent work experience across infrastructure and software engineering roles.

Please refer to job description.