We’re seeking a highly organized and detail-oriented Account Management Assistant to support our Client Success Team.

This role focuses on ensuring smooth operations behind the scenes, keeping tasks, reports, and follow-ups organized and on track. You’ll play an essential role in helping the team deliver accurate and timely results to clients.

If you enjoy organizing data, managing details, and making sure everything runs efficiently, we’d love to meet you!

Key Responsibilities

• Handle email follow-ups and reminders for client approvals, reports, and deliverables
• Track and update tasks, notes, and deadlines using our project management system (Knack)
• Gather and organize performance data for monthly and quarterly reports
• Prepare report templates and internal summaries for Client Success Managers
• Maintain structured folders and files in Google Drive
• Support client onboarding and offboarding checklists, ensuring all steps are completed
• Review overdue or unclear tasks and flag them for correction
• Keep internal communication organized by tagging and filing emails appropriately

Qualifications

• Minimum 1 year of experience in an SEO, digital marketing, or account management role
• Strong English communication skills, both written and verbal
• Excellent organizational and time management abilities
• Proficient in Google Workspace (Docs, Sheets, Drive) and project management tools
• Comfortable working 9 AM – 5 PM CST
• Self-motivated, reliable, and detail-oriented with strong accountability

Why Join Us?

• Work with a collaborative and supportive international team
• Gain exposure to client success and reporting processes in a growing marketing company
• Enjoy remote work flexibility and a balanced workflow
• Opportunities for career growth and professional development

Ready to Apply?

If this sounds like the right fit for you, we’d love to hear from you!