After Sales Technical Support

Excent One Inc.

₱35-45K[Monthly]
Remote1-3 Yrs ExpBachelorFull-time
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Remote Details

Open CountryPhilippines

Language RequirementsEnglish

This remote job is open to candidates in specific countries. Please confirm if you want to continue despite potential location restrictions

Job Description

Description

Are you a highly detailed, proactive, and experienced Level 2 Application Support Engineer? If so, we want to hear from you.

We are seeking a confident professional to take on challenging support activities, particularly in HRIS and .NET applications. You will be a key escalation point, collaborating with cross-functional teams to resolve complex issues, maintain system integrity, and drive continuous improvement.

  • Provide advanced support for HRIS and .NET applications, ensuring availability and high performance
  • Troubleshoot and resolve critical issues
  • Collaborate with other teams to ensure timely resolution of issues, patch management, and other activities to keep the integrity of the product and service provided

Requirements

  • Proven experience in application support. Background in HRIS and .NET technologies are a plus
  • Strong analytical and problem-solving skills
  • Comfortable with SQL, APIs, SaaS
  • Familiar with C#, .NET, React JS
  • Good client-facing experience
Customer Relationship ManagementAfter-Sales Implementation EngineerAfter-Sales Technical SupportAfter-Sales MaintenanceAfter-Sales Product DebuggingExcellent Communication SkillsTeamwork
Preview

Jenny Pasion

HR ManagerExcent One Inc.

Active within three days

Posted on 22 August 2025

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