Alorica Sta. Mesa - No CC Experience Needed with Tips - Hiring Call Center Agent

JobsAvenuePH

₦410.3-683.8K[Monthly]
On-site - ManilaNo Exp RequiredDiplomaFull-time
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Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    Disability Insurance, Health Insurance, Life Insurance, HMO

  • Perks Benefits

    Employee Discount, Sleeping Quarters

  • Professional Development

    Mentorship Program

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Solo Parent Leave, Vacation Leave

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Description

Join Alorica Philippines and be part of a dynamic team that delivers world-class customer service! As a Call Center Agent, you will handle customer inquiries, provide resolutions, and ensure a seamless customer experience. 


Apply now before our ramp season and boost your chances of becoming an SME, Team Manager, Quality Analyst, or Trainer for our 2025 ramp! We value hard work, dedication, and tenure—grow your career with us and be part of our success!


Key Responsibilities:

Handle inbound and outbound calls professionally.

Assist customers with inquiries, troubleshooting, and complaints.

Provide accurate information and solutions based on company policies.

Document customer interactions and update records.

Ensure a positive customer experience and meet performance metrics.

Requirements

At least 18 years old

High school graduate (old curriculum) or senior high school graduate

Good English communication skills

Willing to work onsite and in shifting schedules

No prior call center experience needed – we provide training!

English LanguageCustomer ServicePeople SkillsCall Centre
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John Christopher Briagas

OwnerJobsAvenuePH

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Working Location

Mezza Residences Tower 2 Alorica Recruitment Hub, Alorica. 1113, 41-A Aurora Blvd, Lungsod Quezon, 1113 Kalakhang Maynila, Philippines

Posted on 05 March 2025

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