If you are looking for a great opportunity and a place where your ideas are truly valued, and your input genuinely makes a difference, join us now and explore our opportunities today.

This is a fantastic opportunity to join a fast-growing company with high quality focus, energized by global collaboration, infinite opportunities and good offerings for a career development.

As an Operations Specialist you will be part a very professional team that handles monitoring, maintenance and operations of our Backup Infrastructure.

Our everyday work is characterized by an open and direct atmosphere, and we put emphasis on creating a challenging yet fun working environment. We pay significant attention to job satisfaction, and personal and professional development.

Your primary responsibilities will be:

• Participate in the daily operations of incident, service and change request management according to company standards.
• Participate in the monitoring and first line troubleshooting of client’s systems
• Involved in consolidation, automation and performance optimization
• Documentation of operations and services
• Researching methods, tools and solutions, and providing echo training to team members.
• Develop automation scripts and tools for routine tasks.
• Preparation of weekly and monthly reports

The team works closely together with our Backup teams in Denmark and Czech, responsible for everything from infrastructure and applications to complete orchestration and support of our customers’ IT solutions. Our work processes are based on best practice and our procedures follow ITIL standards (IT Infrastructure Library).

Requirements:

• Relevant bachelor's degree and at least (5) years in the IT industry, within a service-oriented environment dealing with system and backup operations.
• Experience in enterprise-level backup and recovery solutions. (Commvault).
• Experience in operating Tape Libraries (IBM and Spectra logic).
• Good documentation, communication and analytical skills
• Working knowledge in Network & VMWare.
• Experience in operating and troubleshooting on Windows & Unix platform.
• Adept in troubleshooting Windows/Unix and application errors.
• Can create short scripts to automate any routine work
• Detail-oriented & Process oriented. Don't assume, ask for clarifications.
• Deadline-Oriented. Has a sense of urgency
• Open and Honest. Speaks his mind and gives sensible opinion and suggestion
• You have strong competencies in relation to incident handling and troubleshooting, and you have a structured and analytical approach.
• Focused on Quality and Improvement
• Well-organized and manage time and tasks properly
• Willing to work on shifts
• Good team player

The following areas of experience are a plus:

• Backup Exec
• TSM
• Proxmox
• Maintenance and operations of Data Domain, HPE storeOnce experience is a plus.

Others:

• Only those applicants who already have the right to live and work in the Philippines are eligible to apply for this role.

Work Schedule

Employees will be expected to adhere to a flexible hybrid work schedule, with a required presence in the office for 2 days per week, allowing for customization of work hours within a specified morning or mid-shift time frame.

Candidate Experience

At Aeven, we value every job applicant and prioritize our candidate experience. Here is an overview of our standard recruitment process: After application, please expect feedback within 5 working days.

Three interview rounds:

First round: Interview with SMEs and potentially a colleague. Feedback within 1 week.

Second Round: Interview with Hiring Manager. Feedback within 1 week.

Potential Third Round: Interview with Global (Denmark) Manager. Feedback within 1 week.

Successful candidates will receive feedback and job offers directly from Human Resources.

Company Overview

Our business was born at 28 years old. We earned our experience as part of Denmark’s foremost IT infrastructure specialist. Now we’re ready to take the next step with you

Aeven is a new company formed from part of NNIT. That means that even before we opened our doors, we’d clocked up three decades of experience serving critical industries such as life science & healthcare, the public sector, finance, energy & utilities, industrial goods & manufacturing, and retail & consumer goods.

At Aeven, we’re on a quest to keep digital infrastructure critical to the lives of millions, safe, secure, and productive. And to do this, we employ sharp minds, capable hands, and most importantly, positive personalities that are eager to collaborate, contribute, develop their skills, and make a difference.

We’re here to provide digital infrastructure that helps companies and institutions steer a straight course. “With Aeven, wherever you’re going, we’re here – with you all the way. Locally anchored in Denmark but with a global reach, we have three decades of experience helping businesses and institutions on which the health, wealth, and security of millions depends, navigate uncertainty, and thrive”. - Henrik Bodskov, CEO

Read more about AEVEN: www.aevengroup.com

If you possess the requisite qualifications and experience and are eager to embrace this challenge, please submit a personal message outlining your suitability for the position, along with your CV/resume, to our HR Senior Specialist, Seth Leis ([email protected]), who welcomes any inquiries you may have.

On top of the statutory benefits stipulated by the local law, AEVEN PH employees enjoy the following benefits upon joining:

• Competitive Compensation
• Clothing & Laundry Allowance
• Communication Allowance
• Fitness Allowance (HRnFlex)
• Healthcare/HMO
• Medical Allowance (Employees/Dependent)
• Life Insurance
• Paid Time Off (convertible to cash)
• Birthday Leave
• Compassionate Leave
• Well-being Leave
• Rice Subsidy
• Emergency Loan
• First Baby Gift
• Wedding Gift
• Year-End Gift
• Performance Bonus
• Flexible Working Hours
• Work from Home Arrangement (even before the pandemic)
• Free Breakfast on Tuesday, Wednesday and Thursday
• Free fruits and a wide selection of tea and coffee for free
• Annual flu vaccination for free

Please refer to job description.