Description

• Support the Branch Head in overseeing daily operations and ensuring efficient branch performance.
• Assist in managing branch staff, including training, coaching, and performance evaluations.
• Maintain customer relationships and provide exceptional service to enhance customer satisfaction.
• Assist in implementing sales strategies to achieve branch targets and goals.
• Help prepare branch reports and maintain accurate financial records.

Requirements

• Educational Qualifications: Bachelor’s degree in Business Administration or a relevant field.
• Experience Level: Junior: 0–2 years of experience in a retail or banking environment.
• Skills and Competencies: Strong communication and interpersonal skills; ability to work in a team.
• Responsibilities and Duties: Experience in managing customer accounts and resolving issues is a plus.
• Qualities and Traits: Strong organizational skills and attention to detail; proactive attitude.
• Working Conditions: Ability to work flexible hours, including weekends as needed.