Call Center Agent

ServiceFirst CX

₦426.6-711.1K[Monthly]
On-site - Muntinlupa<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Benefits

  • Employee Recognition and Rewards

    Performance Bonus, Employee Recognition Program, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Gym Membership, Retirement Plan

  • Professional Development

    Job Training

  • Time Off & Leave

    Bereavement Leave, Maternity & Paternity Leave, Sick Leave, Solo Parent Leave, Vacation Leave

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Description

  • Evaluate loan applications to determine qualification and creditworthiness.
  • Review and verify financial documents submitted by applicants.
  • Explain loan products and address customer inquiries professionally.
  • Ensure compliance with lending regulations and internal policies.
  • Build trust and maintain customer satisfaction throughout the loan process.


Requirements

  • High School Degree or College degree.
  • Excellent verbal & written communication skills.
  • Previous sales or telemarketing experience.
  • Schedule flexibility to work at any time.
  • Strong sense of responsibility and customer-centric approach.


English LanguageCustomer ServiceProblem SolvingCall CentreTechnical Skills
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Christine Faigones

Sourcing SpecialistServiceFirst CX

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Working Location

12th Floor, ServiceFirst Call Center & BPO, C26W+FJH, Alabang, Muntinlupa, Metro Manila, Philippines

Posted on 04 June 2025

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ServiceFirst CX

Unfinanced / Angel

>1000 Employees

BPO & Call Center

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