Customer Service Agent
Staffing co.
Job Description
Benefits
Allowances
Meal Allowance
Employee Recognition and Rewards
Equity Incentive Plan, Performance Bonus, Holiday Gifts, Incentives
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Perks Benefits
Company Equipment, Free Meals
Professional Development
Job Training
Time Off & Leave
Maternity & Paternity Leave
Work-Life Balance
Flexible Hours
Description
- Answer customer inquiries promptly and accurately.
- Provide information about products, services, policies, and promotions.
- Handle complaints and resolve issues efficiently to ensure customer satisfaction.
- Process orders, applications, billing, and service requests.
- Maintain accurate customer records and document interactions.
- Escalate complex issues to appropriate departments when necessary.
- Meet performance targets such as response time, quality, and customer satisfaction
- Strong communication and active listening skills.
- Ability to remain calm, patient, and professional under pressure.
- Problem-solving and multitasking abilities.
- Basic computer and typing skills; familiarity with CRM systems is a plus.
- Team-oriented with a positive, customer-first mindset.
Manahan Philip
OwnerStaffing co.
Reply 4 Times Today
Working Location
2nd Floor, Building 3, 8 Newtown Blvd, Lapu-Lapu,
Posted on 29 August 2025
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Pre-Series A
101-500 Employees
BPO & Call Center
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