Call Center Agent
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Provide exceptional customer service via phone, email, and chat.
- Handle inquiries, complaints, and service requests efficiently.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Stay updated on products, services, and policies.
- Meet performance targets and deadlines.
Requirements
- Educational Qualifications: Diploma in any field.
- Experience Level: Less than 1 year of experience in a call center environment.
- Skills and Competencies: Proficient in English, exceptional customer service skills, and ability to manage high call volumes.
- Working Conditions: Fast-paced office setting, possibly requiring shift work.
- Qualities and Traits: Empathetic, patient, strong communicator, and a team player.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Replied 5 minutes ago
Working Location
Infosys. 2, SM City Clark, SM BPO Building, Clark Freeport, Pampanga, Philippines
Posted on 24 July 2025
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