Call Center Agent
Ventra Health Global Services Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
- Answer incoming calls and address customer inquiries.
- Provide accurate information regarding products and services.
- Resolve customer complaints with empathy and professionalism.
- Document interactions and maintain customer records.
- Collaborate with team members to improve service quality.
- Meet individual and team performance targets.
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience is necessary; training will be provided.
- Skills and Competencies: Proficient in English, excellent customer service skills, ability to work collaboratively as a team player, and a strong work ethic.
- Responsibilities and Duties: Handle inbound calls, resolve customer inquiries, and provide information on products and services.
- Working Conditions: Primarily office-based; may involve rotating shifts.
- Qualities and Traits: Patient, communicative, problem-solver, and adaptable under pressure.
Ventra Health
HR OfficerVentra Health Global Services Inc.
Working Location
Clark Pampanga. Clark Freeport Zone, Mabalacat, Pampanga, Philippines
Posted on 31 July 2025
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