• Handle customer inquiries and provide information about products and services.
• Resolve customer complaints in a professional manner.
• Maintain accurate records of customer interactions and transactions.
• Collaborate with team members to achieve service goals.
• Participate in training sessions to improve product knowledge and customer service skills.

Requirements

• Educational Qualifications: Bachelor’s degree or Completed 2 years in College.
• Experience Level: Entry-level, no experience required, if completed 2 years in College must have at least 6 months work experience.
• Skills and Competencies: Strong communication and interpersonal skills.
• Qualities and Traits: Positive attitude and eagerness to learn.
• Responsibilities and Duties: Ability to work in a team-oriented environment.
• Working Conditions: Comfortable working in a call center environment.