Call Center Agent
Work-1 Manpower Recruitment Services
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus, Incentives
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth
Insurance Health & Wellness
Life Insurance, HMO
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Time Off & Leave
Bereavement Leave, Sick Leave
- Respond to customer inquiries via phone, email, or chat.
- Provide accurate information regarding products and services.
- Resolve customer complaints efficiently and effectively.
- Maintain records of customer interactions in the database.
- Collaborate with team members to improve customer experience.
- Meet performance metrics and goals consistently.
- Educational Qualifications: Must have a High School or Senior High School diploma.
- Experience Level: 1-3 years of experience in a call center environment is preferred.
- Skills and Competencies: Strong compliance knowledge, collaboration capabilities, proficient in computer applications, and customer-oriented mindset.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, ensure compliance with company policies, and collaborate with team members.
- Working Conditions: Fast-paced office environment with potential for remote work; may require flexible hours.
- Qualities and Traits: Strong communication skills, problem-solving abilities, adaptability, and a positive attitude towards customer service.
Lhon Esplago
TA Lhon Work-1 Manpower Recruitment Services
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Working Location
Eastwood Cafe. Eastwood Richmonde Hotel, 1800 Building, 1800 Orchard Rd, Quezon City, 1800 Metro Manila, Philippines
Posted on 28 November 2025
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Pre-Series A
<50 Employees
Human Resources & Recruitment
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