Call Center Agent

Staffing co.

₦405.8-541K[Monthly]
On-site - TaguigNo Exp RequiredHigh/Senior High SchoolFull-time
Share

Job Description

Benefits

  • Allowances

    Meal Allowance

  • Employee Recognition and Rewards

    Commission, Performance Bonus, Incentives

  • Government Mandated Benefits

    13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

  • Insurance Health & Wellness

    HMO

  • Perks Benefits

    Company Equipment

  • Professional Development

    Job Training

  • Time Off & Leave

    Maternity & Paternity Leave, Sick Leave

  • Work-Life Balance

    Flexible Hours

Read More

Description

  • Respond to customer inquiries via phone, chat, or email regarding technical concerns.
  • Diagnose and troubleshoot hardware, software, and connectivity issues.
  • Provide step-by-step guidance to resolve customer problems.
  • Document issues, actions taken, and resolutions in the system.
  • Escalate complex or unresolved cases to higher-level support teams when necessary.
  • Ensure excellent customer experience by maintaining a professional and empathetic tone.
  • Stay updated with product knowledge, system updates, and troubleshooting procedures.
  • Meet performance metrics such as response time, resolution time, and customer satisfaction.

Requirements

  • At least High School Graduate / Senior High School Graduate / College Level.
  • Strong verbal and written communication skills in English.
  • Basic knowledge of computer systems, software, and troubleshooting.
  • Ability to multitask, prioritize, and manage time effectively.
  • Customer service orientation with problem-solving skills.
  • Experience in a BPO or technical support role is a plus, but not required.
Customer ServiceEnglish LanguageAdobe SuiteTechnical SkillsCall Centre
Preview

Manahan Philip

OwnerStaffing co.

Reply 0 Times Today

Working Location

Taguig. Taguig, Metro Manila, Philippines

Posted on 26 August 2025

Explore similar jobs

View more similar jobs

Staffing co.

Pre-Series A

101-500 Employees

BPO & Call Center

img
Lexie Staffing & Business Consulting Company

View jobs hiring

Report this job

Bossjob Safety Reminder

If the position requires you to work overseas, please be vigilant and beware of fraud.

If you encounter an employer who has the following actions during your job search, please report it immediately

  • withholds your ID,
  • requires you to provide a guarantee or collects property,
  • forces you to invest or raise funds,
  • collects illicit benefits,
  • or other illegal situations.