Financial Counseling: Discuss co-pays, deductibles, out-of-pocket maximums, and estimated costs with patients prior to service.

Medical Billing: Handle complex billing inquiries, including explanations of benefits (EOBs), claim denials, and payment plan arrangements.

Authorization/Referral: Initiate, track, and follow up on Prior Authorization and referral requests to ensure services are covered before the patient's visit.

Appointment Management: Efficiently manage high-volume scheduling, rescheduling, and cancellation requests across multiple providers or locations.