Call Center Representative

Staffing co.

₦403.2-672K[Monthly]
On-site - Cebu<1 Yr ExpHigh/Senior High SchoolFull-time
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Job Description

Description

  • Answer incoming calls and assist customers with inquiries.
  • Provide information about products and services.
  • Resolve customer issues and complaints efficiently.
  • Document call details and customer interactions accurately.
  • Maintain a positive and professional demeanor at all times.
  • Collaborate with team members to improve service quality.

Requirements

  • Educational Qualifications: High school diploma or equivalent preferred; no specific degree required.
  • Experience Level: Less than 1 year of experience in customer service or related field.
  • Skills and Competencies: Strong communication skills, problem-solving abilities, and proficiency in customer service software.
  • Working Conditions: Office environment, may require evening or weekend shifts.
  • Qualities and Traits: Patience, empathy, and a positive attitude toward customer satisfaction.
Customer ServiceEnglish LanguageCall Centre
Preview

WIlson Arellano

Back office managerStaffing co.

High response rate

Working Location

Concentrix Cebu IT Park Recruitment Site. Jose Maria del Mar Street 9F, 11F, 12F, Lungsod ng Cebu, 6000 Lalawigan ng Cebu, Philippines

Posted on 23 July 2025

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