Description

• Handle inbound and outbound customer calls professionally.
• Provide accurate information and support regarding products and services.
• Document customer interactions and feedback systematically.
• Resolve customer issues and complaints efficiently.
• Collaborate with team members to improve overall service quality.

Requirements

• Job Title: Call Center Representative
• Job Function: Call Center Representative
• Responsibilities and Duties: Excellent communication and active listening skills.
• Qualities and Traits: Strong problem-solving abilities and patience.
• Qualities and Traits: Ability to work well in a team-oriented environment.
• Job Title: Capacity to handle stress and maintain professionalism.
• Responsibilities and Duties: Basic computer skills to navigate CRM software effectively.