• Manage customer inquiries through various communication channels, including phone and email.
• Provide accurate information regarding products and services to enhance customer satisfaction.
• Assist customers with order processing and troubleshooting issues effectively.
• Develop and maintain professional relationships with customers to encourage repeat business.
• Collaborate with team members to improve customer service processes and address common issues.

Requirements

• Educational Qualifications: At least Senior High/high School Graduate
• Experience Level: 6 months BPO experience
• Skills and Competencies: Proficiency in the English language, exceptional interpersonal skills,
• Familiarity with call center operations and customer service protocols, Strong sales pitching and closure skills.