Call Center Representative
Synlink Recruitment Outsourcing Co. Inc.
Job Description
Benefits
Employee Recognition and Rewards
Incentives
Insurance Health & Wellness
HMO
Perks Benefits
Sleeping Quarters
Professional Development
Job Training
Work-Life Balance
Flexible Hours
Description
- Respond to customer inquiries via phone and email.
- Provide accurate information about products and services.
- Handle complaints and resolve issues effectively.
- Maintain detailed records of customer interactions.
- Collaborate with team members to enhance customer satisfaction.
- Meet performance metrics and targets.
Requirements
- Educational Qualifications: High/Senior High School diploma is required.
- Experience Level: No prior experience is required; training will be provided.
- Skills and Competencies: Proficient in English, strong customer service orientation, and excellent problem-solving abilities.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information effectively.
- Working Conditions: Fast-paced office environment, may require sitting for extended periods.
- Qualities and Traits: Strong communication skills, patience, and a positive attitude are essential.
Lorenza Buce
HR ManagerSynlink Recruitment Outsourcing Co. Inc.
Reply 9 Times Today
Working Location
3rd Floor, Teleperformance. Silver City 2, Central Ave, Pasig, Metro Manila, Philippines
Posted on 26 August 2025
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