• Answer incoming calls and assist customers with inquiries and issues
• Provide accurate information regarding products and services
• Resolve customer complaints and ensure satisfaction
• Document all interactions in the customer management system
• Maintain a high level of professionalism and customer service at all times

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Strong communication skills
• Qualities and Traits: Patience and a positive attitude
• Responsibilities and Duties: Ability to work in a fast-paced environment
• Working Conditions: Flexible hours and potential for shifts