Call Center Representative
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Government Mandated Benefits
13th Month Pay, Pag-Ibig Fund, Philhealth, SSS/GSIS
Insurance Health & Wellness
HMO
Time Off & Leave
Vacation Leave
Description
- Assist customers with inquiries and issues via phone.
- Maintain a positive attitude while managing customer interactions.
- Accurately document customer interactions in the system.
- Provide information about products and services.
- Work collaboratively with team members to enhance customer satisfaction.
- Adhere to call center policies and procedures.
Requirements
- Educational Qualifications: High School or Senior High School diploma required.
- Experience Level: 1-3 years of prior call center or customer service experience preferred.
- Skills and Competencies: Proficient in English, strong customer service skills, ability to handle calls efficiently.
- Working Conditions: Fast-paced environment, primarily office-based, with flexible hours.
- Qualities and Traits: Excellent communication, problem-solving skills, patience, and empathy towards customers.
Jaylo Roselle
HR Hiring OfficerMetacom Business Process Outsourcing Solution Inc.
Reply 1 Time Today
Working Location
Bridgetowne Destination Estate. Eulogio Rodriguez Jr. Ave, Quezon City, Metro Manila, Philippines
Posted on 21 July 2025
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