Customer Service Representative for Non-Voice Account | Email & Ticketing
RSD Human Resource Management Consultancy
Job Description
Benefits
Employee Recognition and Rewards
Performance Bonus
Government Mandated Benefits
13th Month Pay, Employee Loan, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS
Professional Development
Job Training
Time Off & Leave
Parental Leave, Vacation Leave
- Respond to customer inquiries via email and ticketing systems in a timely manner.
- Provide accurate information and support to enhance customer satisfaction.
- Resolve complaints and issues efficiently while maintaining a positive company image.
- Document customer interactions and outcomes in the CRM system.
- Collaborate with team members to improve processes and communication.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Excellent written communication skills
- Skills and Competencies: Problem-solving abilities
- Qualities and Traits: Strong attention to detail
- Qualities and Traits: Positive attitude and willingness to learn
Aicel Palonpon
Career Architect IIRSD Human Resource Management Consultancy
Active within three days
Working Location
Gilmore 7
Posted on 01 October 2025
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RSD Human Resource Management Consultancy
Unfinanced / Angel
51-100 Employees
Human Resources & Recruitment
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