• Provide exceptional customer service by answering inquiries promptly and accurately.
• Assist customers with product-related questions and resolve issues efficiently.
• Document customer interactions and feedback in the company database.
• Collaborate with team members to improve service delivery and enhance customer satisfaction.
• Support back-office operations as needed to ensure smooth workflow.

Requirements

• Educational Qualifications: Bachelor’s degree in a relevant field preferred.
• Experience Level: No prior experience required; training will be provided.
• Skills and Competencies: Strong customer service skills and ability to work in a fast-paced environment.
• Qualities and Traits: Excellent communication skills and a positive attitude.
• Responsibilities and Duties: Ability to work independently and as part of a team.
• Working Conditions: Ability to work flexible hours, including nights and weekends.