• Manage and nurture premium account relationships to enhance customer satisfaction.
• Provide exceptional customer service through effective communication and problem-solving.
• Conduct regular follow-ups and check-ins with customers to ensure account loyalty and retention.
• Collaborate with team members to achieve sales targets and drive company growth.
• Maintain accurate records of customer interactions and feedback for continuous improvement.

Requirements

• Educational Qualifications: High School Diploma or equivalent
• Experience Level: 0–2 years
• Skills and Competencies: Proficiency in English language, strong customer service abilities, and call center experience
• Responsibilities and Duties: Ability to effectively manage premium accounts and deliver outstanding service
• Qualities and Traits: Strong interpersonal skills, proactive attitude, and ability to work collaboratively in a team environment
• Working Conditions: Fast-paced call center environment with flexible working hours