CSR Healthcare account
Metacom Business Process Outsourcing Solution Inc.
Job Description
Benefits
Time Off & Leave
Bereavement Leave, Birthday Leave, Compassionate Leave, Family Medical Leave
Description
- Provide exceptional customer support via phone, email, and chat.
- Resolve inquiries and complaints promptly and effectively.
- Assist customers with product information and services.
- Maintain accurate records of customer interactions.
- Collaborate with team members to improve service quality.
- Participate in training sessions to enhance skills.
- Promote a positive and empathetic customer experience.
Requirements
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: Less than 1 year of experience in customer service preferred.
- Skills and Competencies: Proficient in English, exceptional customer service skills, effective scheduling, strong problem-solving abilities, and a collaborative team player.
- Working Conditions: Office environment with varying shifts to accommodate customer needs.
- Qualities and Traits: Must be empathetic, patient, adaptable, and possess a positive attitude.
Dela Cruz Albert Ezemiel
HR OfficerMetacom Business Process Outsourcing Solution Inc.
More than ten replies today
Working Location
Bonifacio One Technology Tower, H23W+J94, Rizal Dr, Taguig City, 1634 Metro Manila, Philippines
Posted on 25 June 2025
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Metacom Business Process Outsourcing Solution Inc.
Unfinanced / Angel
501-1000 Employees
BPO & Call Center
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