CSR Team Leader

WEWILL TECH CORP.

₦428-570.7K[Monthly]
On-site - Makati1-3 Yrs ExpBachelorFull-time
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Job Description

Benefits

  • Government Mandated Benefits

    13th Month Pay, Pag-Ibig Fund, Paid Holidays, Philhealth, SSS/GSIS

Description

  • Provide exceptional customer support via phone, email, and chat.
  • Address inquiries and resolve issues in a timely manner.
  • Maintain detailed records of customer interactions.
  • Collaborate with internal teams to enhance customer experience.
  • Stay updated on product knowledge to assist customers effectively.
  • Strive to meet and exceed performance metrics.

Requirements

  • Educational Qualifications: Minimum Diploma degree in any field.
  • Experience Level: 1-2 years of customer service experience in Lending/Finance industry
  • Skills and Competencies: Excellent communication, problem-solving, and multitasking skills.
  • Responsibilities and Duties: Assist customers, resolve inquiries, and maintain satisfaction.
  • Working Conditions: Office environment with standard working hours.
  • Qualities and Traits: Empathetic, patient, and a team player.
English LanguageCustomer Service
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WEWILL TECH CORP.

HR OfficerWEWILL TECH CORP.

Working Location

Chino Roces Avenue. 菲律宾马尼拉大都会馬卡蒂市

Posted on 26 December 2024

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WEWILL TECH CORP.

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101-500 Employees

Telecommunications

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